No, all visitors to the Crown must be able to climb the stairs to the Crown on their own and must be at least 4-feet tall.
If you want to see the Crown and you have a small child then one parent/adult could wait with the small child at the top of the Pedestal while the other parent/adult climbs the stairs to the Crown. Please note that there is a line from the Pedestal to the Crown that could take up to an hour. The parent/adult climbing up to the Crown would need a Crown ticket and the other parent/adult would need a Pedestal ticket (or a Crown ticket if he or she was going to go up to the Crown after the other parent/adult returned).
Crown Tickets: Please see the Crown Tickets Section
Reserve with Monument Access Tickets and Reserve Only Tickets: You will receive an email with your E-Tickets attached. If you do not receive the email, then please Click on the green E-Tickets button at the very top right of every page of this website and follow the instructions to download your tickets. If you were not able to download and print off your tickets, then you will have to pick up your tickets at the Will Call window at your designated departure point. In order to retrieve your tickets from the Will Call window, you will need to show the attendant at the Will Call window a valid Photo ID and the credit card used to purchase the tickets.
PLEASE NOTE: The ferry operator at the departure point DOES NOT have scanners that can scan E-Tickets from smart phones and there are no printers that visitors can use to print out the tickets so you must wait in the Will Call line to get your tickets if you do not print off your tickets before going to the departure point.
Flex Tickets: YOU MUST PRINT OFF YOUR FLEX TICKETS PRIOR TO COMING TO THE DEPARTURE POINT. If you fail to print off your tickets before going to the departure point then you will have to purchase new tickets, if they are available, and will not receive a refund for the tickets you already purchased. To print off your tickets beforehand, simply click on the green E-Tickets button at the very top right of every page of this website and follow the instructions to download your tickets.
PLEASE NOTE: The ferry operator at the departure point DOES NOT have scanners that can scan E-Tickets from smart phones and there are no printers that visitors can use to print out the tickets. Unfortunately, if you do not print off your Flex Tickets prior to going to the departure point, you will either have to purchase new tickets or find a Kinkos or Internet Cafe to print off your tickets. Your hotel may also help you in printing your tickets.
Park Ranger Guided Tours: Free English-language guided tour that provides a general history of the island and the Statue of Liberty. Please see our Planning Your Trip page for more details.
Junior Ranger Program: An on-site family oriented self-paced program that encourages teamwork and teaches participants about one of the world's most famous symbols of freedom. Please see our Planning Your Trip page for more details and to download your Junior Ranger Program.
Self Guided Audio Tours: The free narrated audio tours of the Statue of Liberty will help visitors learn about the Statue while walking around Liberty Island. For those visitors with Monument or Crown Reservations, the tour has a component designed to supplement your interior visit. Tours are available in nine languages (English, Italian, French, German, Spanish, Mandarin, Russian, Arabic, and Japanese). A separate audio tour geared towards children by using animal characters is also available. Please see our Planning Your Trip page for more details.
All Official Statue of Liberty Tickets also allow access to Ellis Island. In fact, this is the only way to visit Ellis Island. It is not possible to purchase Ellis Island Tickets separately. You do not have to exit the ferry at Liberty Island. You can remain on the ferry at Liberty Island and just see Ellis Island. However, you do not get a price reduction for not going to Liberty Island.
Ellis Island Movie: "Island of Hope, Island of Tears" is a 45-minute award winning documentary film which also includes a 15-minute live park ranger introduction. There is no charge for the film. Please read more on our Planning Your Trip page.
Ellis Island Junior Ranger Program: A family oriented self-directed activity which you document in a book. Great fun for kids. Junior Rangers receive a Junior Ranger badge upon completion. Please visit our Planning Your Trip page for more information.
American Family Immigration History Center: Enables visitors to explore family immigration to America through the extensive records using an interactive database. The repository has over 22 million passenger records for those arriving in New York between 1892 and 1924.
American Immigrant Wall of Honor: For families who choose to honor a member of their family by having their name etched in the external wall just outside the Great Hall which overlooks the lower Manhattan skyline. Please visit our Planning Your Trip page for more information.
Ranger-Guided Tours: Free park ranger guided tour through Ellis Island's historic halls. Learn about the journey millions of immigrants took to come to America. Please visit our Planning Your Trip page for more information.
Self-Guided Audio Tours: Audio tours are a wonderful enhancement to your visit. The self-paced Audio Tours are available for both the Statue of Liberty National Monument and the Ellis Island Immigration Museum. They are available in different languages including Arabic, English, French, German, Italian, Japanese, Mandarin, Russian and Spanish. A special children's tour features animal characters as guides. The audio tour comes with your ticket at no additional cost. Please visit our Planning Your Trip page for more information.
Battery Park, New York: There is no street address for Battery Park. For GPS purposes, please use 17 State street, New York, NY.
Liberty State Park, New Jersey: 1 Audrey Zapp Drive, Jersey City, NJ
Our Directions Page will provide instructions on how to get to the departure points using all modes of transportation.
Crown Tickets: Crown Tickets must be picked up in person. There are no E-Tickets for the Crown. Please see the Crown Tickets Section of the FAQ.
Reserve Tickets With Monument Tickets and Reserve Only Tickets: Please check your spam or junk email folder. If you can't find them, you can always download them from our website by clicking on the green E-Tickets button at the top right of any page on on our website or follow the Quick Links button on the left-hand side. Once you are on the E-Tickets page, please follow the instructions to download your tickets.
If you were unable to download and print your tickets then your last resort is to wait in the Will Call line and pick up your tickets in person. In order to do so, you will need to show a Photo ID and the credit card that was used to purchase the tickets. The credit card holder must be present to pick up the tickets in person.
PLEASE NOTE: The ferry operator does not have the ability to scan tickets on smartphones.
PLEASE NOTE: The ferry operator does not have the ability to scan tickets on smartphones. You MUST print your tickets off prior to going to the departure point. There are absolutely no exceptions to this rule. If you fail to do so, then you will either have to purchase new tickets OR find the nearest Kinkos or Internet Cafe to print off your tickets. Your hotel will most likely be able to provide this service for you too.
Battery Park, New York Departure Point: The Will Call window is located inside Castle Clinton which is a large round brick building in the heart of the park. You can't miss it and we have included a picture of it in our slideshow on the home page or click here.
Please Note: All of the types of tickets below come with a Ferry ride to both Liberty Island and Ellis Island. In addition, all of the tours come with the same level of access to Ellis Island. The only difference in the tickets is the level of access to the interior of the Statue of Liberty and its Pedestal and whether you stand in the Reserve or Flex ticket line at the related departure point. Please do not forget to visit the Planning Your Trip page to see what additional activities are available to all ticket holders.
Flex: Access to the grounds of Liberty Island and access to the Flex Ticket line at the related departure point.
Reserve Only: Access to the grounds of Liberty Island and access to the Reserve Ticket line at the related departure point.
Reserve with Monument/Pedestal: Includes everything that comes with the Reserve Only tickets with additional access to Fort Wood, the Museum in the Base and full access to the Pedestal.
Crown: Includes everything that comes with the Reserve with Monument/Pedestal Tickets with additional access to the Crown.
Will Call Line: The line where you pick up your Non-Flex Tickets if you failed to print them out before going to the departure point. Crown Ticket holders must wait in this line since E-Tickets for Crown Tours are not available for download. The line is extremely short on the New Jersey side, but can take 45 minutes to get through on the New York side on busy days and holidays. If at all possible, print out your tickets beforehand to avoid this line. Flex ticket holders do not have to wait in this line since Flex Tickets are ONLY available by download. The Will Call window WILL NOT have Flex tickets for you to pick up. To find the location of the Will Call window, please see the "Where is the Will Call Window?" question under the General section of this FAQ.
Reserve Ticket Line: All Reserve Ticketholders, including Crown and Pedestal/Monument ticketholders, are required to stand in this line until the time on their ticket passes. Once the time on your ticket comes up, you will be waived into the Boarding Queue/Security Line. We ask that you please get into this line prior to the time listed on your ticket. Once your time comes due, only those ticketholders with a time that is listed on the ticket that matches the current time will be waived into the Boarding Queue/Security Line.
Flex Ticket Line: All Flex Ticketholders are required to stand in this line. Flex Ticketholders will be waived into the Boarding Queue/Security Line after Reserve Ticketholders are waived into the line that have a time on their ticket that is prior to the current time.
For example, if it is currently 10:00 AM and there are 25 people in the Reserve Ticket line with 15 of those 25 people having a 10:00 AM departure time and the other 10 people having a 11:00 AM departure time, then just the 15 individuals with the 10:00 AM departure time will be allowed into the Boarding Queue. After those 15 people enter the Boarding Queue, the Flex ticketholders are allowed to enter the Boarding Queue until 11:00 AM rolls around and then the remaining 10 Reserve Ticketholders are allowed to proceed into the Boarding Queue before any additional Flex Ticketholders are allowed in. On very busy days in the summer and certain holidays, the Flex Ticket line can take 45 minutes to an hour to get through.
Boarding Queue/Security Line: This is the line everyone must enter after waiting in either the Reserve Ticket Line or the Flex Ticket Line. While in this line, you will go through a Security Screening. Once you go through the Security Screening, you will board the next available Ferry to Liberty and Ellis Island.